My Google Page Rank

30 BPO firms in billionaires’ club

PDFPrintE-mail

At least 30 business process outsourcing (BPO) companies in the Philippines are generating between P1 billion and P17 billion each in annual revenues, said House Deputy Majority Leader and Pasig City Rep. Roman Romulo. 

"The 30 firms are the faces of our BPO industry. They each directly employ anywhere from 5,000 to 25,000 mostly college-educated, fluent English-speaking and tech-savvy Filipino professionals," he said. 

Romulo named the 30 largest BPO firms by annual gross revenues as Accenture Inc. (P17.433 billion); Convergys Phils. Services Corp. (P11.901 billion); TeleTech Customer Care Management Phils. Inc. (P9.413 billion); JPMorgan Chase Bank N.A.-Philippine Global Service Center (P8.931 billion); Stream International Global Services Phils. Inc. (P6.854 billion); Aegis PeopleSupport Inc. (P6.619 billion); Sykes Asia Inc. (P6.243 billion); Sitel Phils. Corp. (P5.913 billion); Telephilippines Inc. (P5.598 billion); Telus International Phils. Inc.  (P5.232 billion); 

Deutsche Knowledge Services Pte. Ltd. (P5.172 billion); HSBC Electronic Data Processing Phils. Inc. (P4.680 billion); IBM Daksh Business Process Services Phils. Inc. (P4.178 billion); IBM Business Services Inc. (P3.976 billion); Shell Shared Services Asia B.V. (P3.725 billion); SPi CRM Inc. (P2.914 billion); APAC Customer Services Inc. (P2.566 billion); 24/7 Customer Phils. Inc. (P2.378 billion); Genpact Services LLC (P2.308 billion); IBM Solutions Delivery Inc. (P2.169 billion); 

SPI Technologies Inc. (P2.0 billion); Lexmark Research & Development Corp. (P1.918 billion); ePLDT Inc. (P1.840 billion); Kgb Phils. Inc. (P1.807 billion); Advanced Contact Solutions Inc. (P1.715 billion); Chartis Technology & Operations Management Corp. Phils. (P1.427 billion); ePerformax Contact Centers Corp. (P1.367 billion); Synnex-Concentrix Corp.-Philippine Branch (P1.219 billion); Citigroup Business Process Solutions Pte. Ltd. (P1.159 billion); and Cyber City Teleservices Inc. (P1.136 billion). 

The figures are based on 2010 revenues, as reported to the Securities and Exchange Commission, according to Romulo. 
Of the 30 highest-grossing BPO firms, two -- Telus and Sykes -- are based in Pasig City.

Romulo is a key backer of the BPO sector and author of the proposed Data Privacy Act, which is expected to further drive outsourcing in the country. 

"We have high hopes that once the bill is enacted, our labor-intensive and information technology-enabled BPO firms will be able to draw in more clients, and in the process, grow revenues and jobs at a faster pace," he said. 

The bill is pending bicameral conference committee finishing touches before it is sent to Malacanang for signature of President Benigno S. Aquino III. 
It mandates both public and private entities, such as a BPO companies, to protect the integrity and confidentiality of any personal information collected from their clients, in compliance with international privacy standards. 

Romulo expressed confidence that the BPO industry would be able to achieve its target to increase both earnings and jobs by 20-percent every year until 2016.

The industry is projected to produce US$ 27 billion in revenues and fully engage some 1.3 million Filipino workers by 2016, based on a recently upgraded roadmap. 

This year, the sector hopes to produce 126,000 new jobs and generate US$ 2 billion in extra earnings, according to the Business Processing Association of the Philippines. 

The industry posted US$ 11 billion in revenues on a labor force of 638,000 in 2011.

by: PNA/PIA-9 ZBST




Related news items:
Newer news items:
Older news items:

Add comment


Security code
Refresh

Globe lands SEA-US cable system in Davao City; nears commercial operations

28 Mar 2017 Hits:50 Be the first to comment!

Globe Telecom successfully landed over the weekend the Southeast Asia-United States (SEA-US) submarine cable system, bringing the company one step closer towards the provision of richer and enhanced international connectivity to businesses in Davao and the rest of the country. “We are excited over this development since it won’t take long before we can finally address the rising demand for internet services from businesses in the Philippines,” said Mike Frausing, Globe Business Senior Advisor. “We are very near commercial operations.  Once it commences, the cable system will be able to provide greater route flexibility and better future support for bandwidth-dependent applications and services consistent with the growing trend of companies shifting their business critical operations to digital.” “The primary source of information [...] Read more

Prev Next Page:

Metro Manila residents feel safer; cops step up crime drive

28 Mar 2017 Hits:45 Be the first to comment!

At least 82 percent of Metro Manila residents feel safer in the streets due to the intensified police campaign against illegal drugs, a Pulse Asia survey shows. Pulse Asia randomly selected [...] Read more


SSS eyes mandatory OFW coverage

28 Mar 2017 Hits:43 Be the first to comment!

The state-run Social Security System said it is asking the help of lawmakers to implement the mandatory coverage of Overseas Filipino Workers (OFWs) following its goal to expand its members’ [...] Read more


Students under SPES to help direct traffic flow - Jawo

28 Mar 2017 Hits:49 Be the first to comment!

The city government will use the services of students under the Special Program for Employment of Students (SPES) to help in the implementation of the experimental traffic rerouting scheme. Traffic coordinator [...] Read more


(For effective traffic scheme:) Illegal parking not tolerated

28 Mar 2017 Hits:55 Be the first to comment!

Authorities warned motorists anew against illegal parking, particularly in light of the experimental traffic scheme currently being implemented. Executive Assistant Jawo Jimenez said owners of illegally parked vehicles will immediately receive [...] Read more


(TFZ change of command set today:) Beng cites Uy for efforts vs terrorism

28 Mar 2017 Hits:52 Be the first to comment!

Mayor Beng Climaco has cited Col. Juvymax Uy, outgoing commander of Task Force Zamboanga for his hardwork and efforts in maintaining peace and security in the city that resulted to [...] Read more


LIAC on transportation tackles traffic scheme, truck ban

25 Mar 2017 Hits:152 Be the first to comment!

The City Administrator’s Office on Thursday afternoon convened the Local Inter-Agency Committee (LIAC) on the Enforcement of Land Transportation Regulations to tackle pressing issues affecting traffic in the city’s main [...] Read more


Visually-impaired Dapilin graduates cum laude

25 Mar 2017 Hits:89 Be the first to comment!

A visually-impaired student from Basilan Province is graduating cum laude with a degree of Bachelor of Science in Education at the Western Mindanao State University (WMSU) on Wednesday, March 29. Abdulazis [...] Read more


Chides Magdalo men for being ‘cowards’

24 Mar 2017 Hits:118 Be the first to comment!

President Rodrigo Duterte on Monday branded Vice President Leni Robredo as an enemy who was in a hurry to claim the presidency and described Senator Antonio Trillanes IV as “a [...] Read more


Globe equips Manila Science HS with 21st Century classroom

24 Mar 2017 Hits:91 Be the first to comment!

Globe Telecom and Habitat for Humanity officially turned over to Manila Science High School (MaSci) over the weekend a multifunctional Information and Communications Technology (ICT) laboratory with a collaborative working [...] Read more


WestMinCom troops honor fallen marine soldier

24 Mar 2017 Hits:96 Be the first to comment!

A fallen soldier from the Marine Battalion Landing Team (MBLT)-2, who was killed during a clash with communist rebels, was honored in a send-off ceremony before he was brought to [...] Read more


Six alleged drug pushers arrested

24 Mar 2017 Hits:94 Be the first to comment!

Six persons, including a minor, were arrested in a series of buy-bust operations conducted by the different police stations of the Zamboanga City Police Office (ZCPO), Wednesday. The Drug Enforcement Team [...] Read more


MGB-9 orders stoppage of illegal gold mining in Baliguian town

23 Mar 2017 Hits:90 Be the first to comment!

Local small-scale miners looking for gold ores were ordered to stop illegal mining activities in Pigbogololan area in the rural town of Baliguian, Zamboanga del Norte early this month after [...] Read more


Globe myBusiness gives tips to working in the comfort of your own home

23 Mar 2017 Hits:91 Be the first to comment!

Many business owners enjoy working from home, but there’s a challenge that automatically comes with it.  There are certainly many perks, like being in charge of your own time, dressing [...] Read more


Cocolisap funds await PCA, City Hall coordination gab

22 Mar 2017 Hits:84 Be the first to comment!

Funds to rehabilitate the coconut industry following the cocolisap devastation cannot be released as of yet until after the Philippine Coconut Authority (PCA) regional office 9 and the city government [...] Read more


Koko sees okay of free internet access, six key bills this year

22 Mar 2017 Hits:128 Be the first to comment!

Senate President Aquilino “Koko” Pimentel III said Congress is expected to approve this year the bill on free internet access in all public places and six other key priority measures [...] Read more


Ateneo shines anew in Physician Licensure Exam

22 Mar 2017 Hits:132 Be the first to comment!

The Ateneo de Zamboanga University School of Medicine (ADZU-SOM) once again came up with an impressive performance during the recent Physician Licensure Examination (PLE) given by the Board of Medicine [...] Read more


Globe At Home Customers Meet the Cast of Wicked

21 Mar 2017 Hits:93 Be the first to comment!

The year is just beginning, but one of the highlights of 2017 is the staging of the Wicked, the West End musical, which transformed the Theatre at Solaire into the [...] Read more


Zambo harvests 80 gold medals in ZPRAA

21 Mar 2017 Hits:114 Be the first to comment!

The Zamboanga delegation ranked second in the secondary level and third in the elementary level in the recently concluded Zamboanga Peninsula Regional Athletic Association (ZPRAA) meet held in Dipolog City [...] Read more