My Google Page Rank

Dell PHL gets ISO 9001:2008 certification

PDFPrintE-mail

Dell Philippines has been certified as ISO 9001:2008 compliant by the International Organization for Standardization (ISO) reflecting the company’s commitment to continually meet and exceed customer satisfaction.

ISO, the world's largest developer and publisher of International Standards, is a network of the national standards institutes of 162 countries, one member per country, with a Central Secretariat in Geneva, Switzerland.

“The world of technology companies hinges upon a sound internationally-accepted operational approach to meet the needs of customers globally,” Dell Philippines president Richard Teo said.

“Establishing reliable processes and training our team members in accordance with these requirements is fundamental to the credibility of our company. The independent validation by ISO provides peace of mind to customers that Dell is committed to sound management practices that are thoroughly measured and evaluated in order to exceed customer satisfaction,” he said.

To earn the ISO 9001:2008 certification, Dell was evaluated throughout the enterprise, from operations and information systems to accounting and human resources.

The analysis included a thorough audit of systems, policies and practices governing operations, confirming that these processes are applied with a commitment towards ongoing improvement.

The scope of certification for Dell’s Philippine operations covers all provisions of customer service, support, sales operations and customer care for computers, technology products and solutions.

Teo said the ISO certification complemented Dell’s stringent internal performance standards. Dell regularly conducts internal evaluations to ensure that all personnel and processes are in compliance with strict ISO quality control measures throughout every department.

Dell’s presence in the Philippines includes an office responsible for sales and marketing of Dell products, solutions and services in the Philippines; a customer contact center operation that provides technical and non-technical customer support services to consumers, small and medium businesses in the U.S., UK, Ireland, Australia and New Zealand; and Dell Services, which provides business process outsourcing services to the US healthcare market.

By PNA/PIA9-ZBST




Related news items:
Newer news items:
Older news items:

Add comment


Security code
Refresh

FAST & THE FURIOUS… STREETTUNERS AUTOCROSS TEAM ZAMBOANGA

22 Sep 2017 Hits:14 Be the first to comment!

Este clase de desportes el Motor Sports – Autocross /Drifting                               El presidente del organizacion si Sherwin Ebol , Vice president si Vincent Vilanueva y Hary Lim , el maga miembro si Nico Uro, Errol Macatangay, Atty Josh Ramos , Atty Gabriel Cabaron, Marvin Llanos, Kim Julio, Venz Omandan, Sheldon y Allen . Coach diila o el trainor si Vincent, Hart, Sherwin y Nico . Este el ya sabe kita aserca con el grupo sale con el coach/trainor Vincent M. Villanueva. “Ya principia este años pasao cuando el maga miembro como amigo tiene igual alegria yan junto na un tiempo y ya principia entra na competicion de autocross [...] Read more

Prev Next Page:

Mini-grocery loses P.5M to robbers

20 Sep 2017 Hits:85 Be the first to comment!

The Sta. Maria Police (Police Station 7) is now conducting a deeper probe on the robbery of a mini-grocery in Barangay Tumaga, this city, where the sum of P500,000 was [...] Read more


Three hurt including a minor in vehicular incident

20 Sep 2017 Hits:75 Be the first to comment!

Three persons including a minor were injured after they were hit by a motorcycle along MCLL Highway, Barangay Quiniput, this city, last Saturday. Police identified the injured victims as Floribel Perez [...] Read more


SLIPPERY MOVES OF… FLORA

20 Sep 2017 Hits:64 Be the first to comment!

Este si Flora May S. Ceno, ta llama conele Flora , 20 años de edad, residente de Poblacion, Lakewood Zamboanga Del Sur . Su mayores si Rolando M. Ceno y [...] Read more


FIGHTER’S VISION... GHEN YAN

17 Sep 2017 Hits:83 Be the first to comment!

Este si Ghen Yhan Cabayaruz Berdon , su palayao “yan Yan”, 15 años de edad 5’4” el altor, anak di Agbayani D. Berdon y Genalyn Cabayacruz Berdon , hermano  si [...] Read more


ENDURANCE DASHER … JEK

15 Sep 2017 Hits:96 Be the first to comment!

Este si Jeric Sabungan Gaceta , su palayao “Jek”, 19 años de edad, 5’6” el altor , residente de Barangay Camino Nuevo , Ciudad de Zamboanga . Su mayores si [...] Read more


ROOKIE VISION… PETER

13 Sep 2017 Hits:107 Be the first to comment!

Este si Peter Edward Patual Ignacio , ta llama conele “Peter”, 18 años de edad, 6’3” el altor, residente de Navarro Court Ext, Sta Maria, Ciudad de Zamboanga . Su [...] Read more


BEST OF THE BEST - SILVER…..JELSEA

12 Sep 2017 Hits:102 Be the first to comment!

Este si Jelsea Nicole Batayen Arboiz , ta llama conele “Jelsea“, 13 años de edad , anak di Roger P. Arboiz y Marites A. Batayen , su hermana si Julie [...] Read more


UPRISING GOLDEN ACHIEVER… NICA

10 Sep 2017 Hits:117 Be the first to comment!

Este si Veronica Padillo Sagrado , ta llama conele na palayao “Nica” , 13 años de edad , anak di Ferdinand Elloreg Sagrado  y Marilyn Padillo Sagrado , su hermana [...] Read more


Factory worker nabbed for illegal drugs

07 Sep 2017 Hits:147 Be the first to comment!

A worker at a canning factory was conducted to Police Station 9 after he was caught in possession of a sachet of alleged shabu while entering the premises of Universal [...] Read more


Student stabbed in street brawl

07 Sep 2017 Hits:137 Be the first to comment!

A grade 9 student was rushed to the hospital after he was stabbed during a brawl in Sitio Pasay, Barangay San Roque, this city, Tuesday. Police Station 7, investigator-on-case from the [...] Read more


PANTHER MOVES… VEN VEN

07 Sep 2017 Hits:107 Be the first to comment!

Este si Kaven Repollo Carandang , su palayao “ven ven “, 14 años de edad ,residente de MalasigaTalungan , Barangay San Roque , Ciudad de Zamboanga . Su mayores si [...] Read more


MUAY THAI BRAWLER…. IAN

06 Sep 2017 Hits:118 Be the first to comment!

Este si Prince Ian Cabayacruz Berdon , ta llama conele “Ian”, 14 años de edad, anak di Agbayani D. Berdon y Genalyn Cabayacruz Berdon . Su hermano si Ghen Yhan [...] Read more


It’s “Business as usual” in ZamPen

06 Sep 2017 Hits:164 Be the first to comment!

Despite the extension of military rule in Mindanao, business remains vibrant in Zamboanga Peninsula. Department of Trade and Industry-9 Regional Director Sitti Amina M. Jain said peace and order remains stable [...] Read more


Swedish national held for questioning

06 Sep 2017 Hits:171 Be the first to comment!

A Swedish National allegedly heading to Basilan Province was prevented from leaving Zamboanga City by personnel of the Philippine Coast Guard Zamboanga Station (PCGZS) on Sunday. A report coming from the [...] Read more


SEA GAMES MUAY THAI BRONZE… RYAN

03 Sep 2017 Hits:131 Be the first to comment!

El diaton Muay Thai Bronze medalist  si Ryan Tarang Jakiri , ta llama conele el “Pilipino assassin” , 25 años de edad, 5’8” el altor , casao cun May Libao [...] Read more


SEA GAMES PENCAK SILAT BRONZE ….JEFF

02 Sep 2017 Hits:128 Be the first to comment!

El diaton Pencak Silat Bronze medalist si Jefferson Rhey Abilay Loon , su palayao “Jeff”, 24 años de edad ,5’7” el altor , residente de Barangay San Roque , anak [...] Read more


SEA GAME BILLIARD STAR…. CHEZKA

01 Sep 2017 Hits:129 Be the first to comment!

El diaton Billiard Cue Star … Chezka Luy Centeno , 18 años el edad , residente de Veterans Avenue Extesion , Tetuan , Ciudad de Zamboanga ,6 sila man Hermana [...] Read more


City preps homecoming rites for SEA games medalists

31 Aug 2017 Hits:143 Be the first to comment!

The City Government is preparing a special homecoming ceremony for Zamboangueño athletes who reaped medals in the recently concluded 29th Southeast Asian Games in Kuala Lumpur Malaysia. At the same time, [...] Read more