My Google Page Rank

After dominating call centers, Philippine IT-BPO seeks world leadership in four more fast growing services

PDFPrintE-mail

The Philippine Information Technology-Business Process Outsourcing (IT-BPO) Industry is aiming to become one of the world leaders in four more fast growing offshoring and outsourcing services, namely: Healthcare Information Management Outsourcing, Finance and  Accounting Outsourcing, HR Outsourcing and Animation and Game Development, as well as solidifying its lead in call centers in the coming years.

This was revealed in a joint press conference held by the Information and Communications Technology Office (ICTO) of the Department of Science and Technology (DOST) and the Business Processing Association of the Philippines (BPAP) on ICTO and BPAP’s new programs targeted to develop several key BPO market segments.

The Philippines recently overtook India as the call center capital of the world, and in 2011 the IT-BPO industry contributed approximately $11B in export revenues, about 640,000 direct jobs and approximately 1.5 million indirect jobs (e.g. construction and service jobs generated to serve the sector’s growth) to the Philippine Economy.

According to ICTO Deputy Executive Director Alejandro Melchor, “We are the world’s number one call center provider and we intend to attain market leadership in the UK and Australia as well. With our new development programs for the IT-BPO Industry we also intend to position the Philippines as a world leader in Healthcare Information Management Outsourcing, Finance and  Accounting Outsourcing, HR Outsourcing, and Animation and Game Development. Our third goal is to double our market share by 2016 in Information Technology Outsourcing, Engineering Services Outsourcing and Multilingual BPO.”

The BPO industry is estimated to have contributed 5.4% of the country’s GDP in 2011, and government executives expect this to reach 8.6% by 2016. ICTO Executive Director Louis Casambre said, “We are expecting BPO not only to contribute significantly to the GDP in the next five years, its most significant impact would be on employment. ICTO is on the frontline of DOST’s BPO initiatives, our programs are not limited to that of industry but also improving the quality of our graduates and improve their chances of landing jobs not only in the BPO sector but in other industries as well.”

He said that ICTO intends to provide strong support for BPAP-ICTO partnership initiatives such as the Global Competitiveness Assessment Tool (GCAT), recruitment marketing, workforce core skills development, and roadmapping.

Industry leaders are equally optimistic about the general outlook for the IT-BPO industry and have expressed appreciation for the support that they are getting from the government through DOST-ICTO.

BPAP Chairman Alfredo Ayala said that DOST-ICTO has been "very supportive of our industry and we are confident that these new initiatives will help us to achieve our objectives. We believe that we can generate $25 billion in export revenue, 1.3 million in direct jobs and over 3 million indirect jobs by 2016, but only if industry can further step up its partnership with government. The initiatives announced by DOST-ICTO today are a major step in that direction.”

The Government assured the public, particularly call center and IT-BPO workers, that the Government and the IT-BPO industry maintain their optimism about the prospects of the Industry.

Meanwhile, DOST Secretary Mario Montejo assured that DOST remains bullish about the prospects for IT-BPO. "We believe in the talent and resilience of the Filipino. They have proven themselves time and time again, weathering the Asian economic crisis and recent global economic downturn,"  he said. "They didn’t just survive, they thrived, as can be proven in the consistent growth of the industry.”

Secretary Montejo said after after ICTO presented its ICT Industry Development programs at the DOST Strategic Planning Workshop in Bataan last December, his senior DOST leaders and heads of DOST’s Regional Offices spontaneously volunteered to coordinate their existing programs to strengthen ICTO’s programs.

He said that DOST’s S&T Scholarship Program, its Technology Business Incubator Program, Filipinnovation, entrepreneurship training and support to MSMEs will help ensure countryside development through ICT and S&T, and provide the manpower the IT-BPO Industry requires.

By DOST-ICTO




Related news items:
Newer news items:
Older news items:

Add comment


Security code
Refresh

BAP REGIONAL DIRECTOR R-9... REV. FR. JONATHAN DUCA

24 Sep 2017 Hits:35 Be the first to comment!

Este el istoria porcaosa del nuevo posicion que ya dale con Rev. Fr. Jonathan Duka y Omar Bowon, el dos cabesa pensante, que ya delega canila cuando ya atende sila el BAP National congress special meeting na Manila . Si fr. Jonathan Duka el ahora Regional Director R-9 y si Omar Bowon Regional Commissioner R-9 que ya jura sila para hace mga buen programa del Bap na region 9. Si Rev. Fr. Argeo Justol amo el queda el City Director y si Atty. Bernardino Ferrer amo el Regional Legal counsel del Bap. Ayer ya tiene regular meeting y ya invita sila conmigo como el National President del BAP cuando ya conversa yo con el opiciales y miembro ya rebela yo cosa [...] Read more

Prev Next Page:

FAST & THE FURIOUS… STREETTUNERS AUTOCROSS TEAM ZAMBOANGA

22 Sep 2017 Hits:58 Be the first to comment!

Este clase de desportes el Motor Sports – Autocross /Drifting                               El presidente del organizacion si [...] Read more


Mini-grocery loses P.5M to robbers

20 Sep 2017 Hits:95 Be the first to comment!

The Sta. Maria Police (Police Station 7) is now conducting a deeper probe on the robbery of a mini-grocery in Barangay Tumaga, this city, where the sum of P500,000 was [...] Read more


Three hurt including a minor in vehicular incident

20 Sep 2017 Hits:82 Be the first to comment!

Three persons including a minor were injured after they were hit by a motorcycle along MCLL Highway, Barangay Quiniput, this city, last Saturday. Police identified the injured victims as Floribel Perez [...] Read more


SLIPPERY MOVES OF… FLORA

20 Sep 2017 Hits:71 Be the first to comment!

Este si Flora May S. Ceno, ta llama conele Flora , 20 años de edad, residente de Poblacion, Lakewood Zamboanga Del Sur . Su mayores si Rolando M. Ceno y [...] Read more


FIGHTER’S VISION... GHEN YAN

17 Sep 2017 Hits:88 Be the first to comment!

Este si Ghen Yhan Cabayaruz Berdon , su palayao “yan Yan”, 15 años de edad 5’4” el altor, anak di Agbayani D. Berdon y Genalyn Cabayacruz Berdon , hermano  si [...] Read more


ENDURANCE DASHER … JEK

15 Sep 2017 Hits:106 Be the first to comment!

Este si Jeric Sabungan Gaceta , su palayao “Jek”, 19 años de edad, 5’6” el altor , residente de Barangay Camino Nuevo , Ciudad de Zamboanga . Su mayores si [...] Read more


ROOKIE VISION… PETER

13 Sep 2017 Hits:114 Be the first to comment!

Este si Peter Edward Patual Ignacio , ta llama conele “Peter”, 18 años de edad, 6’3” el altor, residente de Navarro Court Ext, Sta Maria, Ciudad de Zamboanga . Su [...] Read more


BEST OF THE BEST - SILVER…..JELSEA

12 Sep 2017 Hits:109 Be the first to comment!

Este si Jelsea Nicole Batayen Arboiz , ta llama conele “Jelsea“, 13 años de edad , anak di Roger P. Arboiz y Marites A. Batayen , su hermana si Julie [...] Read more


UPRISING GOLDEN ACHIEVER… NICA

10 Sep 2017 Hits:126 Be the first to comment!

Este si Veronica Padillo Sagrado , ta llama conele na palayao “Nica” , 13 años de edad , anak di Ferdinand Elloreg Sagrado  y Marilyn Padillo Sagrado , su hermana [...] Read more


Factory worker nabbed for illegal drugs

07 Sep 2017 Hits:159 Be the first to comment!

A worker at a canning factory was conducted to Police Station 9 after he was caught in possession of a sachet of alleged shabu while entering the premises of Universal [...] Read more


Student stabbed in street brawl

07 Sep 2017 Hits:145 Be the first to comment!

A grade 9 student was rushed to the hospital after he was stabbed during a brawl in Sitio Pasay, Barangay San Roque, this city, Tuesday. Police Station 7, investigator-on-case from the [...] Read more


PANTHER MOVES… VEN VEN

07 Sep 2017 Hits:116 Be the first to comment!

Este si Kaven Repollo Carandang , su palayao “ven ven “, 14 años de edad ,residente de MalasigaTalungan , Barangay San Roque , Ciudad de Zamboanga . Su mayores si [...] Read more


MUAY THAI BRAWLER…. IAN

06 Sep 2017 Hits:124 Be the first to comment!

Este si Prince Ian Cabayacruz Berdon , ta llama conele “Ian”, 14 años de edad, anak di Agbayani D. Berdon y Genalyn Cabayacruz Berdon . Su hermano si Ghen Yhan [...] Read more


It’s “Business as usual” in ZamPen

06 Sep 2017 Hits:169 Be the first to comment!

Despite the extension of military rule in Mindanao, business remains vibrant in Zamboanga Peninsula. Department of Trade and Industry-9 Regional Director Sitti Amina M. Jain said peace and order remains stable [...] Read more


Swedish national held for questioning

06 Sep 2017 Hits:179 Be the first to comment!

A Swedish National allegedly heading to Basilan Province was prevented from leaving Zamboanga City by personnel of the Philippine Coast Guard Zamboanga Station (PCGZS) on Sunday. A report coming from the [...] Read more


SEA GAMES MUAY THAI BRONZE… RYAN

03 Sep 2017 Hits:139 Be the first to comment!

El diaton Muay Thai Bronze medalist  si Ryan Tarang Jakiri , ta llama conele el “Pilipino assassin” , 25 años de edad, 5’8” el altor , casao cun May Libao [...] Read more


SEA GAMES PENCAK SILAT BRONZE ….JEFF

02 Sep 2017 Hits:136 Be the first to comment!

El diaton Pencak Silat Bronze medalist si Jefferson Rhey Abilay Loon , su palayao “Jeff”, 24 años de edad ,5’7” el altor , residente de Barangay San Roque , anak [...] Read more


SEA GAME BILLIARD STAR…. CHEZKA

01 Sep 2017 Hits:137 Be the first to comment!

El diaton Billiard Cue Star … Chezka Luy Centeno , 18 años el edad , residente de Veterans Avenue Extesion , Tetuan , Ciudad de Zamboanga ,6 sila man Hermana [...] Read more