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Delayed flights, uncaring airlines

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LIFE’S INSPIRATIONS: “… Righteousness exalts a nation, but sin condemns any people…” (Proverbs 14:34, the Holy Bible).

DELAYED FLIGHTS, UNCARING AIRLINES: I don’t know if top officials of the Philippine Air Lines (PAL) and PAL Express are aware of it, but many of their staff and personnel in various airports of the country, especially at the Iloilo International Airport, seem unable to discharge their duties and responsibilities, particularly in updating passengers waiting for their flights about the condition of those flights.

I experienced this last Tuesday, 10 September 2013, as I was waiting at the pre-departure area of the Iloilo International Airport for my 5:50 p.m. PAL Express flight (2P 936) for Manila. I was in Iloilo City since Monday, September 09, 2013, to attend a court hearing at the Regional Trial Court in the city involving a client who is having a fight with a big car company.

My ticket said my boarding time was  “1720 hours” (or 5:20 p.m.). But 5:20 p.m. came and no boarding was made. And neither was any announcement made why no boarding was being made. Then, 5:50 p.m. came, and no flight took off for Manila. No one again made any explanation. Instead, my co-passengers and I (including a fraternity brother of mine who was to fly out to San Francisco, USA at 10:30 p.m. that night) were made to wait until we finally flew at 9:20 p.m. Wow!!!

A LITTLE COURTESY GOES A LONG WAY: It would appear that 2P 936 got delayed in its trip to Iloilo City because of the strong thunderstorm (even if there were no low pressure area and no typhoon signal) that hit Metro Manila in the afternoon of Tuesday. The rains were so strong they created instant floods all over the city, which derailed the flow of traffic for three to four hours and it could have prevented PAL planes from flying, too.

Well, I could understand this, but what was not understandable was the total lack of concern of PAL and PAL Express employees in informing their passengers about the reason for the delay. This was simply unacceptable, in the light of repeated announcements being made at the same time by Cebu Pacific Air employees about the status of their flights.

If Cebu Pacific Air employees managed to make their announcements, why were the employees of PAL and PAL Express unable to do the same thing? PAL and PAL Express employees didn’t care about their passengers? Terrible! The public relations consultants of PAL and PAL Express should endeavor to teach their employees even only a little about courtesy and customer care.

PORK BARREL SCAM DUE TO SINFULNESS: Here is my two cents worth of opinion about the holding of mass actions against the pork barrel allocations of lawmakers and even of Malacanang, like the “Sa EDSA Na Tayo” prayer rally: something may change now, like the suspension of the availment of the allocations while the issue is raging on, but the system will continue just the same, maybe under another name, or maybe under another set of rules. There is something else that Filipinos must do, for real change to happen.

This “something else” is tackled by the Holy Bible, in Isaiah 1:16-17 which says: “Wash and make yourselves clean. Take your evil deeds out of my sight; stop doing wrong. Learn to do right; seek justice. Defend the oppressed. Take up the cause of the fatherless; plead the case of the widow.”

Why has the pork barrel scam even occurred? Isaiah 1:23 of the Bible gives the reason: “ Your rulers are rebels, partners with thieves; they all love bribes and chase after gifts. They do not defend the cause of the fatherless; the widow’s case does not come before them…” Clearly, the pork barrel scam is not a problem of politics. It is a problem of sinfulness of the people, in general, and of their officials, in particular.

REACTIONS? Please call me at 0917 984 24 68, 0918 574 0193, 0922 833 43 96. Email: batasmauricio@yahoo.com, mmauriciojr111@gmail.com.




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